History Corner
The Hong Kong Department Store Chronicles

The Story of Marks & Spencer in Hong Kong

From a Leeds market stall to a name Dodwell franchised on its behalf, to running its own stores across Hong Kong β€” and then, decades later, handing the keys to a franchise partner all over again.

πŸ”Š Tap an amber chip to hear the Cantonese pronunciation (Jyutping romanisation included).

1. From a Penny Bazaar to "St Michael" (1884)

Marks & Spencer began about as far from a Hong Kong department store as it's possible to get: a single market stall in Leeds, Yorkshire, in 1884, run by Michael Marks β€” a Jewish refugee who had left Bialystok, in Russian-occupied Poland, to work as a hawker in the English countryside. His stall's sign famously read, "Don't ask the price β€” it's a penny."

In 1894, Marks took on a business partner, Thomas Spencer, and the company slowly grew from open-air stalls into proper shops. In 1928, the company registered a brand name that would define it for the next seventy years: St Michael. For decades, almost everything sold in an M&S store carried that label.

An original Marks & Spencer Ltd storefront reading 'Originators of Penny Bazaars, Admission Free'
"Originators of Penny Bazaars": An early Marks & Spencer Ltd storefront, still advertising "Admission Free" β€” a holdover from the company's market-stall origins, when simply browsing the goods was itself a novelty worth announcing.

2. Arriving in Hong Kong β€” First by Proxy, Then Directly

Long before Marks & Spencer ran a single store of its own in the territory, Hong Kong shoppers already knew the St Michael label β€” sold through the trading house Dodwell & Co., which held the local M&S franchise and operated stores under it, including one at Ocean Terminal in Tsim Sha Tsui.

That changed in 1988. As part of a much broader push into international markets β€” the same year M&S entered the United States by acquiring the Brooks Brothers and Kings Super Markets chains β€” the company opened its first two directly-owned stores in Hong Kong, at the Ocean Centre shopping mall in Tsim Sha Tsui. For the first time, "Marks & Spencer" in Hong Kong meant Marks & Spencer itself, not a licensee selling on its behalf.

A close-up of a 'St Michael, Made in the U.K.' clothing label
The St Michael Label: This is exactly the tag Hong Kong shoppers would have found sewn into clothing bought from Dodwell's franchised stores β€” M&S's own-brand name, stitched into nearly everything the company sold for seventy years.

3. A British Food Hall in Every Corner

Clothing brought M&S to Hong Kong, but food kept it there. A successful trial of its "Food to Go" range across four shops led the company to open its first standalone M&S Food store in Wan Chai β€” its first international shop anywhere to combine fresh, chilled food with its usual ambient grocery range, complete with an in-store bakery and hot food counter.

Over the following decades, M&S spread across Hong Kong's shopping malls: Times Square and Windsor House in Causeway Bay, Festival Walk in Kowloon Tong, and East Point City in Tseung Kwan O among them β€” becoming, for many Hong Kong households, the reliable source for British biscuits, tea, and ready meals not found on local supermarket shelves.

4. Full Circle: Handed to a New Franchise Partner (2018)

In 2018, thirty years after taking direct control of its Hong Kong operations, Marks & Spencer sold its Hong Kong and Macau stores to Al-Futtaim Group, a long-standing Dubai-based franchise partner β€” the same kind of arrangement, in essence, that Dodwell had once provided decades earlier, just with a different company holding the licence.

Today, close to twenty M&S stores operate across Hong Kong under that franchise β€” a British high-street name that arrived here twice, once through someone else's shopfront and once through its own, and today sits, once again, in someone else's hands.

A modern Marks & Spencer storefront in Hong Kong, with signage in English and Chinese (馬莎)
Marks & Spencer, Central: This store has stood in Central for over 38 years β€” signed in both English and Chinese, 馬莎, the name Hong Kong shoppers have known this British retailer by for decades.